The Job Analysis of Teaching Secretaries Working in an International Environment --- Taking Jinan University, Guangzhou, China as the Research Paradigm

Under the guidance of national policy, Chinese higher education institutions use English as teaching language. With this feature, an international environment is formed that the university offers places to eligible students from all over the world and employs qualified teachers from all over the world to teach students. Working in an international environment, the teaching secretaries’ job is different. This paper analyzes the job particularity of teaching secretaries working in an international environment in higher education institutions that their working language is English and they have to work with teachers and students from all over the world, answer teachers and students questions and solve their problems related to teaching affairs. This paper proposes some effective measures from the personal aspect and university aspect to raise the quality of the teaching secretaries’ job. And this paper gets a conclusion that the teaching secretaries working in an international environment should increasingly improve their comprehensive quality, professional knowledge, and management skills.